Features

Complete overview of all Connect features

Everything you want to know about the platform, gathered in one complete overview.

M

Members & board

  • Member profiles & administration

    Manage contact details and membership information for each member, from application to departure. The board no longer needs to keep changes in separate member lists.

  • Membership applications & waitlist

    Register prospective members and follow up on their applications. If your organisation has no room yet, keep their interest on the membership waitlist, separate from event waitlists.

  • Teams, committees & groups

    Organise members into teams, committees or other groups and see who belongs to each. The board does not need a separate member list for every committee.

  • Membership statuses

    Distinguish active members from applications that are still being processed. Use membership statuses to see which members or applications need administrative attention.

  • Member directory

    Help members find names and faces in the member directory. Useful after a first introduction or when newcomers want to get to know the people in your organisation.

  • Interests & tags

    Record interests and use tags to group members. Find people with a shared interest and use those groups when putting together a committee.

  • Applying

    Interested in joining a committee? Board members can easily create an application form for members to apply.

  • Member import & export

    Import existing member records when moving to Connect and export current records for use outside the platform. Save yourself from re-entering your member database.

B

Board

  • Meetings

    Plan and manage board meetings, including agenda and minutes.

  • Tasks & responsibilities

    Keep track of tasks and responsibilities within the board.

  • Contact & reporting forms

    Let members submit a question, concern or report through a focused form. Collect the information needed for the appropriate contact person to follow up.

  • Community plans & goals

    Record your organisation’s plans and goals in a central place. Involved board members and committees can consult the same information as they work.

  • Confidential contacts

    Make contacts for confidential questions easy for members to find. Help them know who to approach with a concern or a request for a personal conversation.

  • Dashboard & community insights

    View available community figures in a dashboard. Use the data to inform board discussions and decide which areas need a closer look.

C

Communication

  • News & content management (CMS)

    Publish news and update your website information through the CMS. Manage the content here; use Studio to work on the structure of website pages.

  • Newsletters & campaigns

    Create newsletters and campaign messages for your members. Share upcoming activities or a call for volunteers without members having to visit the website first.

  • Audience segmentation & targeted messages

    Select the audience for your message, such as a committee instead of every member. Send relevant information and reduce unnecessary messages.

  • Scheduled message delivery

    Prepare a message and choose when it will be sent. Set up an announcement or reminder without having to be at your computer at delivery time.

  • Categories, tags & filters

    Organise posts with categories and tags. Visitors can filter content by the topics they care about instead of browsing every publication.

  • Forms & enquiry collection

    Collect questions, enquiries and applications through a form. Receive the details together so you can follow up without piecing information together from separate messages.

  • Polls & surveys

    Ask members about their preferences with a poll or collect more detailed feedback through a survey. Use their answers to inform an activity or a board decision.

  • Notifications for reactions & updates

    Notify involved members about new comments and changes to information. Help them follow a conversation or update without repeatedly opening the page.

S

Site management

  • Sponsor banners & partner deals

    Display sponsor banners and highlight partner offers. Give your partnerships a visible place in the digital environment your members use.

  • Settings

    Adjust the general settings of the site, such as theme, language, and notifications.

  • Page & navigation management

    Manage website pages and the navigation visitors use to find them. Give important information a clear place in the site structure, alongside work on each page’s content and layout.

  • Studio integration for website pages

    Connect page building in Studio to making pages available within your website. This covers the connection between Studio and the website environment, rather than writing content.

  • Media & file integrations

    Use images, documents and other files alongside the related content in your digital environment. Keep files with the information members or administrators need them for.

C

Calendar & activities

  • Community calendar

    Show upcoming activities in a shared calendar. Members can see what is happening when and decide which activities they want to attend.

  • Event management

    Manage event information and registrations alongside the activity. See who is attending and update practical details without maintaining separate participant lists.

  • QR tickets & participant check-in

    Check QR tickets at the entrance and record which participants have arrived. Welcome attendees without relying on a paper participant list.

W

Webshop

  • Community merchandise shop

    Sell community merchandise through a shop in your digital environment. Give members a place to order products alongside your organisation’s news and activities.

  • Integration with payment providers

    Integrate the webshop with various payment providers to ensure smooth transactions.

  • Orders & order status

    Track placed orders through to completion. See which orders still need work and which are finished, so the administrator knows what to do next.

  • Tickets & payments

    Sell tickets for your event and track the associated payments. As an organiser, find ticket sales and payments alongside the same activity.

  • Cancellations & refunds

    Handle a cancellation and any applicable refund according to the event arrangements. Keep the participation change and financial follow-up together.

R

Reservations & spaces

  • Space & equipment booking

    Make shared spaces and equipment bookable and track when they are in use. This feature covers what you reserve, such as a space or equipment for an activity.

  • Availability & reservations

    View available times and track reservations that have been made. Members and administrators can coordinate their plans around the recorded bookings.

  • Opening hours & schedules

    Publish when a location is open and who is scheduled when. Members and involved volunteers can consult the same schedule; manage reservations separately.

  • Event waitlists & capacity

    Track available places and additional registrations for an event. When the activity is full, use an event waitlist for activity participation, rather than new memberships.

A

App & mobile

  • Likes & appreciation

    Let members show appreciation for an update with a like, without writing a comment. Use comments and mentions for questions and conversations.

  • Comments, mentions & discussions

    Discuss questions and ideas in comments alongside the relevant content. Mention people to make it clear who a question or remark is addressed to.

  • Mobile app for members and board

    View community news, activities and important information in the mobile app. Members and the board can keep up with your organisation while on the go.

  • Push notifications on the phone

    Highlight updates and reminders with a push notification on the phone. Members do not have to open the app first to be alerted to a new message.

  • Community administration on your phone

    Carry out the administration tasks available on mobile from your phone. Useful when you need to update something during an activity without returning to your computer.

  • Ticket scanning in the app

    Use your phone as a ticket scanner at the event entrance. Carry out QR check-in through the app as you welcome participants.

A

Admin & security

  • Roles & administration permissions

    Decide which areas members, committees and the board can manage. Assign administration tasks through roles and permissions rather than giving every user the same powers.

  • Audit log & activity tracking

    View recorded changes and administration activity in the audit log. Trace what was changed and who carried out the recorded action.

  • Privacy & access control

    Set which users can view information. Distinguish content for visitors from information intended for specific members or groups.

T

Technology & hosting

  • Hosting & technical maintenance
  • Automatic backups & updates
  • HTTPS & technical monitoring
  • API access & webhooks
  • CRM, accounting & ERP integrations

    Connect community data to your administration through supported integrations. The data you can exchange depends on the available integration with your CRM, accounting or ERP system.

  • Exports & reporting

    Export available data and use reports for analysis or board meetings. While the dashboard is for viewing figures, exports let you take information outside Connect.

Innovation agenda

Is your feature missing here? See what is still on the roadmap

View the Innovation Agenda